Shoobox
Shoobox

END USER LICENSE AGREEMENT

SHOOBOX MOBILE APPLICATION

Effective Date: August 18, 2026
Previous version: February 13th, 2026

This End User License Agreement ("Agreement" or "EULA") is a binding legal agreement between you ("User," "you," or "your") and Shoobox Holdings, LLC ("Company," "we," "us," or "our") regarding your use of the Shoobox mobile application, including all related content, features, and services (collectively, the "Application").

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING OR USING THE APPLICATION. BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THE APPLICATION, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL THE TERMS OF THIS AGREEMENT, DO NOT DOWNLOAD, INSTALL, ACCESS, OR USE THE APPLICATION.

1. LICENSE GRANT AND ACCOUNT SECURITY

1.0 Eligibility and Minimum Age

You must be at least 13 years old to create an account or use the Application. If you are between 13 and the age of majority in your jurisdiction, you may use the Application only with the involvement and consent of a parent or legal guardian, who agrees to be bound by this Agreement on your behalf.

The Application allows users to publish content, including rooms and the items in them, to publicly accessible web pages. By using the Application you confirm that you meet this minimum age requirement. If the Company learns that an account belongs to a user under 13, it will terminate that account and delete the associated content. To report an account you believe belongs to a user under 13, contact [email protected].

1.1 License Grant

Subject to your compliance with this Agreement, the Company grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the Application for your personal, non-commercial use on a mobile device that you own or control.

1.2 Account Security

You are responsible for maintaining the security and confidentiality of your account credentials. You agree not to share your account with others, transfer your account to another person, or access another user's account. The Company reserves the right to terminate accounts that engage in account sharing or transfer. Any Virtual Items or other content associated with accounts involved in unauthorized sharing or transfers may be removed without compensation.

For clarity, a "user" is defined as a single individual. The creation or operation of multiple accounts by the same individual, whether on the same or different devices, is prohibited. The Company reserves the right to identify multiple accounts through various verification measures, including but not limited to device identification, network analysis, and behavioral patterns. Accounts determined to be operated by the same individual may be subject to termination without notice, with no compensation for Virtual Items associated with such accounts.

2. OWNERSHIP AND INTELLECTUAL PROPERTY

The Application, including all content, features, graphics, user interface, visual interface, design, compilation, information, data, computer code, software, services, and all other elements of the Application ("Company Content") are owned by the Company or its licensors and are protected by copyright, trademark, patent, and other intellectual property and proprietary rights laws.

3. VIRTUAL ITEMS AND ECONOMY

3.1 Virtual Items

The Application allows you to collect and use virtual items, rooms, and other digital content ("Virtual Items"). You acknowledge that you do not own these Virtual Items, but instead receive a limited, non-transferable license to use such Virtual Items within the Application, which may be revoked at any time.

3.2 No Real-World Value

Virtual Items have no real-world value and cannot be redeemed for cash or any other tangible consideration. The Company assigns no real-world value to Virtual Items or user accounts.

3.3 Trading System

The Application features a system that allows you to trade Virtual Items with other users. You agree that:

  1. All trading must occur exclusively through the Application's designated trading interfaces;
  2. You will not sell, purchase, or trade Virtual Items for real-world money or consideration;
  3. You will not use third-party services to facilitate trades outside the Application;
  4. The Company reserves the right to monitor, modify, limit, or terminate trading activities at any time;
  5. The Company is not responsible for any loss resulting from trades between users;
  6. The Company reserves the right to monitor trading patterns and may take action against coordinated trading activities that undermine the intended trading ecosystem, whether conducted within or outside the Application;
  7. The Company may implement technical measures to ensure trading integrity, including but not limited to trade frequency limitations, cooldown periods between trades, or other mechanisms to prevent exploitation;
  8. Users acknowledge that the Application's trading system is designed for individual collectors engaging in good-faith exchanges based on personal preferences, and any systematic exploitation of the trading system may result in account restrictions or termination.

3.4 Store and Item Availability

The Company makes no guarantees regarding:

  1. The availability of specific Virtual Items;
  2. The continuation of daily store refreshes or specific refresh times;
  3. The future availability of previously released Virtual Items;
  4. The maintenance of any particular rarity or value of Virtual Items.

4. USER-GENERATED CONTENT

4.1 License Grant to Company

By creating room designs, scanning physical objects, or creating other content within the Application ("User Content"), you grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Application and the Company's business.

4.2 Scanned Content

The Application allows users to scan physical objects to create stylized digital representations ("Scanned Items"). Scanned Items are considered User Content and are subject to all terms governing User Content. The scanning feature creates transformative pixel art interpretations of physical objects—Scanned Items are not photographic reproductions but stylized artistic renderings in a distinctive visual style.

When you scan an object, the original photograph you capture is transmitted to and retained by the Company in private storage for as long as the corresponding Scanned Item exists. The Company uses it to provide before-and-after functionality to you and for quality assurance of the scanning feature. It is not displayed publicly and is not shown to other users. The Company does not sell original photographs and does not share them with third parties, except for service providers that process them on the Company's behalf to operate the Application, including cloud storage and the artificial intelligence service that generates the Scanned Item. If you choose to share a before-and-after image of a Scanned Item, the original photograph is included in that shared image. You may delete the original photograph for any Scanned Item at any time from within the Application, and original photographs are deleted when you delete your account.

By scanning an object, you represent and warrant that:

  1. You own or possess the physical object being scanned;
  2. You are creating the Scanned Item for personal, non-commercial use within the Application;
  3. You will not use the scanning feature to systematically reproduce third-party intellectual property (defined as scanning ten or more items primarily featuring the same third-party brand, character, or likeness within any thirty-day period);
  4. You understand that Scanned Items may be subject to removal upon valid request from rights holders;
  5. You will not scan images, photographs, or depictions of real individuals without their consent, except for items you personally own that incidentally feature public figures (such as trading cards, posters, or licensed merchandise).

The Company does not claim ownership of any third-party intellectual property that may appear in Scanned Items. The presence of such content does not imply endorsement, sponsorship, or affiliation with any third-party rights holders.

4.3 Ownership of Generated Content

Scanned Items are created through a collaborative process between your creative input and the Company's proprietary systems. To the extent permitted by applicable law, you retain any rights you may have in the creative input you provide (the physical object and its arrangement), and the Company retains rights in its systems and processes. You receive a license to use Scanned Items within the Application as described in this Agreement.

4.4 Trading Restrictions for Third-Party IP

The Company reserves the right to restrict or disable trading for Scanned Items that are identified as containing third-party intellectual property. Such items may be retained in your personal collection but may not be transferred to other users. This restriction helps limit the distribution of potentially infringing content and protects both users and rights holders.

4.5 Representations and Warranties

You represent and warrant that your User Content does not violate any third-party rights—including copyrights, trademarks, rights of publicity, and rights of privacy—and complies with all applicable laws and the Company's community guidelines. You are solely responsible for any intellectual property or personal likeness that appears in your User Content, including Scanned Items.

4.6 Content Moderation

The Company reserves the right to monitor, moderate, remove, restrict, or disable trading for any User Content at its sole discretion and without notice. The Company may take action on content that violates community guidelines, infringes third-party rights, contains inappropriate material, or for any other reason determined by the Company. The Company has no obligation to review User Content in advance and assumes no liability for failing to remove objectionable or infringing content.

4.7 Copyright Complaints (DMCA Policy)

The Company respects intellectual property rights and complies with the Digital Millennium Copyright Act ("DMCA"). Our designated agent for receiving copyright infringement notices is registered with the United States Copyright Office.

If you believe content within the Application infringes your copyright, submit a notice to:

DMCA Agent
Shoobox Holdings, LLC
Email: [email protected]

Your notice must include:

  1. Identification of the copyrighted work claimed to be infringed;
  2. Identification of the material claimed to be infringing, with sufficient information to locate it within the Application;
  3. Your contact information (name, address, telephone number, email);
  4. A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law;
  5. A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf;
  6. Your physical or electronic signature.

Upon receipt of a valid notice, the Company will expeditiously remove or disable access to the allegedly infringing content and notify the user who created it.

4.8 Counter-Notification

If you believe your content was removed in error or is not infringing, you may submit a counter-notification to [email protected] containing:

  1. Identification of the material that was removed and its location before removal;
  2. A statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification;
  3. Your name, address, and telephone number;
  4. A statement consenting to jurisdiction of the federal court in your district (or Delaware if outside the United States) and that you will accept service of process from the complaining party;
  5. Your physical or electronic signature.

Upon receipt of a valid counter-notification, the Company will provide a copy to the original complainant and restore the removed content within 10-14 business days unless the complainant notifies us of a court action.

4.9 Repeat Infringers

The Company will terminate accounts of users who are determined to be repeat infringers. A user may be deemed a repeat infringer if they receive two or more valid takedown notices within any twelve-month period.

4.10 Trademark Complaints

For concerns regarding trademark infringement, trade dress, or likelihood of confusion with registered marks, contact:

Email: [email protected]

Please include identification of the trademark, registration number (if applicable), description of the allegedly infringing content, and your contact information. The Company will review trademark complaints in good faith and may remove content that creates a likelihood of confusion with registered trademarks, dilutes famous marks, or otherwise violates trademark rights.

4.11 Right of Publicity Complaints

If you believe a Scanned Item infringes your right of publicity or misappropriates your likeness, contact [email protected] with:

  1. Identification of the content featuring your likeness;
  2. Proof of your identity (government ID with photo, obscuring sensitive information);
  3. A statement explaining why you did not consent to this use;
  4. Your contact information.

The Company will review such complaints promptly and remove content where appropriate.

5. COMMUNITY GUIDELINES

5.1 Safe Environment

The Company is committed to providing a safe, inclusive, and respectful environment for all users regardless of age, background, or identity. Users of all ages, should feel welcome and secure while using the Application. The Company expects all users to contribute to maintaining this environment through respectful interactions and adherence to these guidelines.

5.2 User Conduct

Users shall:

  1. Treat others with respect, courtesy, and consideration;
  2. Respect the privacy and personal boundaries of other users;
  3. Communicate in a constructive and positive manner;
  4. Report content or behavior that violates these guidelines;
  5. Consider the diverse age range of the user community when creating content or engaging in interactions.

5.3 Prohibited Content and Behavior

The following content and behavior are strictly prohibited:

  1. Harassment, bullying, intimidation, or threats against other users;
  2. Hate speech, discriminatory comments, or content that promotes intolerance;
  3. Sexually explicit, violent, or graphic content;
  4. Content that promotes illegal activities, substance abuse, or self-harm;
  5. Impersonation of other users, Company staff, or public figures;
  6. Spam, scams, or misleading information;
  7. Attempts to manipulate or exploit any users;
  8. Sharing personal information of others without consent;
  9. Content that infringes third-party intellectual property rights, including copyrights, trademarks, and trade dress;
  10. Content that violates any person's right of publicity or misappropriates their likeness without consent;
  11. Systematic scanning of third-party intellectual property (ten or more items featuring the same brand, character, or likeness within thirty days);
  12. Any activity that disrupts the enjoyment of the Application for others.

5.4 Age-Appropriate Content

All users must consider the diverse age range of the community when creating content. Content that may be inappropriate for younger users, even if not explicitly prohibited, should be avoided. The Company reserves the right to remove content it deems inappropriate for the Application's diverse user base.

5.5 Reporting Violations

The Application provides mechanisms for reporting conduct or content that violates these guidelines. Users are encouraged to report violations promptly. Reports are confidential, and the Company will make reasonable efforts to review reports in a timely manner.

5.6 Enforcement

The Company may take the following actions against users who violate these guidelines:

  1. Issue warnings;
  2. Temporarily suspend accounts;
  3. Permanently terminate accounts;
  4. Remove or restrict access to content;
  5. Implement feature restrictions;
  6. Modify user content;
  7. Take any other action deemed appropriate by the Company.

The severity of enforcement actions will be proportionate to the nature, frequency, and impact of the violation. The Company reserves the right to take immediate action without prior notice in cases of serious violations.

5.7 Appeals

Users who believe enforcement actions were taken in error may appeal through the designated channels provided by the Company. Appeals will be reviewed in good faith, but the Company's decisions regarding appeals are final.

5.8 Updates to Guidelines

The Company may update these Community Guidelines from time to time. Continued use of the Application following such changes constitutes acceptance of the updated guidelines.

6. MODIFICATIONS TO THE APPLICATION

6.1 Service Modifications

The Company reserves the right, at its sole discretion, to modify, suspend, or discontinue, temporarily or permanently, the Application or any service, feature, or content therein without notice and without liability to you.

6.2 Economy Modifications

The Company may, at any time:

  1. Modify item tier, availability, or distribution;
  2. Adjust trading mechanics or limitations;
  3. Change store refresh schedules, claim token distribution, or other economy mechanics;
  4. Implement or modify systems that impact item value or desirability.

7. RESTRICTIONS

You agree not to:

  1. Copy, modify, or create derivative works of the Application;
  2. Reverse engineer, decompile, or disassemble the Application;
  3. Circumvent any technological measures implemented to control access to the Application;
  4. Use the Application to violate any law or regulation;
  5. Interfere with or disrupt the Application or servers connected to the Application;
  6. Exploit bugs, glitches, or design unintended functionality;
  7. Use unauthorized third-party software with the Application;
  8. Manipulate the social feed or trading systems, including but not limited to creating multiple accounts, artificially inflating engagement metrics, coordinating actions to influence item popularity or values, or any other activity designed to undermine the natural social dynamics of the Application;
  9. Engage in any activity that could negatively affect other users' experiences;
  10. Engage in coordinated activities designed to manipulate engagement metrics or visibility, including but not limited to:
    1. Organizing or participating in voting rings;
    2. Creating patterns of reciprocal engagement for the purpose of artificial promotion;
    3. Using automation or scripts to generate engagement;
    4. Any other activities that artificially influence the natural social dynamics of the Application;
  11. The Company employs various methods to detect artificial manipulation of social metrics and reserves the right to disregard or discount engagement determined to be artificial or coordinated;
  12. Use any technical methods to circumvent timing mechanisms, including but not limited to:
    1. Attempts to access store refreshes before their scheduled availability;
    2. Methods to bypass established time delays or cooldowns;
    3. Manipulation of device settings to gain advantages related to time-based features;
  13. The determination of whether a feature constitutes a bug, glitch, or unintended functionality shall be at the sole discretion of the Company. When in doubt about whether a particular mechanic or feature is intended, users should seek clarification through official support channels.

8. TERMINATION

8.1 Termination by Company

The Company may terminate your access to all or any part of the Application at any time, with or without cause, with or without notice, effective immediately. Upon termination, all licenses granted by the Company will terminate.

8.2 No Compensation

You will not receive refunds or other compensation for Virtual Items or other content associated with your account if your access to the Application is terminated or suspended.

9. DISCLAIMER OF WARRANTIES

THE APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE APPLICATION WILL BE UNINTERRUPTED OR ERROR-FREE.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE APPLICATION, INCLUDING, WITHOUT LIMITATION, ANY DAMAGES RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, consultants, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your violation of this Agreement, your User Content, or your infringement of any intellectual property or other rights of any third party.

12. DISPUTE RESOLUTION

12.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

12.2 Arbitration

Any dispute arising out of or relating to this Agreement shall be resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall take place in Delaware, and the arbitration shall be conducted in English. The decision of the arbitrator shall be final and binding.

12.3 Class Action Waiver

You agree that any proceedings to resolve disputes will be conducted on an individual basis and not in a class, consolidated, or representative action. YOU HEREBY WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS AGAINST THE COMPANY.

13. GENERAL PROVISIONS

13.1 Entire Agreement

This Agreement constitutes the entire agreement between you and the Company regarding the Application and supersedes all prior agreements and understandings.

13.2 Severability

If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect.

13.3 No Waiver

The failure of the Company to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

13.4 Assignment

You may not assign or transfer this Agreement without the prior written consent of the Company. The Company may assign or transfer this Agreement at its sole discretion without restriction.

13.5 Amendments

The Company reserves the right to update, modify, or revise this Agreement at any time. Your continued use of the Application following the posting of any changes to this Agreement constitutes acceptance of those changes.

Material changes to this Agreement will be communicated to users through in-Application notices at least seven (7) days before such changes take effect, except in cases where immediate changes are required for legal compliance, security reasons, or to address exploits or technical issues. Users are encouraged to review the Agreement periodically. The effective date of the current Agreement will always be displayed at the beginning of the document.

13.6 Survival

The provisions of this Agreement which by their nature should survive termination shall survive termination, including, but not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13.7 External Communications

The Company has no obligation to monitor or enforce these Terms on platforms or services not under its control. However, evidence of coordinating or facilitating violations of these Terms on external platforms may be considered when evaluating potential violations within the Application. The Company reserves the right to consider user conduct on third-party platforms when such conduct directly relates to activities within the Application or attempts to circumvent these Terms.

BY USING THE APPLICATION, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.